Home FAQ Shipping & Returns How do I return my equipment in the USA?

How do I return my equipment in the USA?

There’s NO need to return the Nes Mobile Israeli SIM card, you may keep it for future trips. 

When returning equipment, please be sure to write your name clearly on the return package so we can credit you for the return of equipment.

Please return your equipment to NES Mobile c/o Katz, 151 Wilbur Rd, Bergenfield, NJ 07621

We recommend that you send your package by Priority Mail or a similar service which provides tracking information. Please mark: NO SIGNATURE REQUIRED.

If you received your phone in Israel and did not return your phone in Israel prior to departure please do NOT send the phone to Israel from abroad. Please send to the above locations and make sure to notify us by email. You will be subject to a fee of at least $15 in addition to the shipping costs.

Please return your equipment within a week from the end of your rental to avoid late fees.


Last modified: October 31, 2017

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