Yes, so long as the phone is unlocked all iPhone models will work with Nes Mobile’s Israel SIM cards.

Some tourists traveling to Israel don’t want to have to have to send people who may wish to contact them a new, temporary Israeli phone number. The virtual USA number is the best solution for such a  case.  You will get an Israeli number with your Nes Mobile SIM card. Your personal USA number will technically speaking not work with your Israeli SIM card, but you could order  Virtual USA number which will forward the calls to your Israeli number. Essentially, you can use the Call Forwarding feature to forward your personal USA number to the USA virtual number Nes Mobile will assign you, and the calls will ring on your Israeli phone. NOTE- the virtual USA number service works for calls only, not for texting.

You will get an Israeli number with your Nes Mobile SIM card. Your USA number will technically speaking not work with your Israeli SIM card, but we do have a work-around in the form of a Virtual USA number for your Israeli SIM. Essentially, you can use the Call Forwarding feature to forward your US number  to the USA virtual number we assigned you, and the calls will ring on your Israeli phone.

The SIM  will not let me make outgoing calls nor is the internet working. Could you help me set this up or is there a store in Tel Aviv I can visit today?

This message means that your line was shut off.

This happens because your line may have been reported lost or stolen, or your system shut the line due to an unpaid bill. This could also have happened as our carrier may have detected unusual activity on the line.

please note: we keep the lines shut till a day or two before your rental starts and until the day your contracts ends, for security reasons.

If for whatever reason you need to change your start or end date of your contract, please be in touch with us directly via email service@nesmobile.com

Yes, you can call an 800 number in the USA from an Israel SIM card as part of the Nes Mobile plans. Sometimes, when calling a 1-800 number in the US you may hear a notice saying that international calls are NOT toll-free. You will hear this message as the phone system knows you are calling from outside the US, and they are notifying you that the international call may not be free of charge. However, our plans cover toll-free numbers in the USA, and you will not be charged an additional fee by Nes Mobile.

• To dial in Israel, simply enter the area code and number. For example: 052-123-4567 or you could dial +972-52-123-4567

• To dial internationally, please dial “+”  or “oo” and then the country code. For example, to call the NYC number, 212-123-4567, you would dial + –> then 1 for the US country code –> then the number:  Dial +1-212-123-4567 or  Dial 00-1-212-123-4567.
• You must use + or 00 as your prefix for international calls, otherwise you will be charged at a much higher rate.

Nes Mobile provides Israeli SIM cards which you can insert in your unlocked phone.  We do not rent out smartphones.

All SIM sizes are supported by NES Mobile

Whether you need a Micro, Nano or regular SIM size – ALL Israel SIM card types are supported by NES Mobile.

With NES Mobile you do not pay any “Activation” Fees.

We also do not require you to send the SIM back to us once your rental is over. Actually, we encourage you to keep the SIM for future trips, this way you save time as you do not need to wait till we ship you a new SIM.

When you start planning a new trip, simply signup again and indicate that you already have a SIM card.

Then, we will simply reactivate the SIM you already have – and – you’re DONE!  It is that simple.

Please note – you will probably not be assigned the same Israeli number you had on your last visit, as we reuse the numbers all the time.

If you would like to keep the same number – no problem. For a small annual fee, we will put that number aside for you and whenever you return to Israel, you will have the same number.

In case you have a new phone – you may need to order a new SIM type from us after all.

NES MOBILE VOICE MAIL SETUP AND USE

How do I set up Voice Mail and check for messages?

To set up your voicemail, please dial *80 (or your NES Mobile number). When you hear the recording press #. You will then be asked to enter a 4 digit password – please

When you hear the recording press #. You will then be asked to enter a 4 digit password – please enter 1234 and then press #.

You may then change your voice recording and password according to the instructions on the voicemail menu. It is recommended that you change your password.